At World of Mosaics, we believe that we can talk about our products and services until the end of the world! But what you really want to know is
we deliver on our promises? Read the following reviews to see what our customers thought of us. There are also more comments and
feedback on our blog.
Sally says
Fantastic. Tiles are beautiful and what a bargain :)
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Majid says
Excellent service and price.
Very fast shipping, and the option of just buying individual tiles and not a whole box was very helpful, not everyone needs 80 tiles at a time !
Only concern was having a single shipping option only - overnight courier at almost £18 for a handul of tiles is a bit harsh. I can understand why most people ordering a pallet load of floor tiles would get charged this, but...
I ran short of literally 10 small (10cm square) tiles and had to pay through the nose to have them shipped to finish the job - kind of takes the edge of the lovely experience otherwise.
Instead of a single expensive flat shipping option ONLY, perhaps a cheaper/slower option for small orders like this would help.
Otherwise, the tiles themselves look absolutely great, the website is easy to use and provides great service, I would recommend it to others, just watch the shipping sting !
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Mrs Louise SImmonds says
Great website, very easy to use. Mosiacs were delivered on time and they look great and were the cheapest price around.Fantastic overall service
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James says
Just to say that the service and delivery was fantastic. We recently ordered 154 sheets of 'Jewel Gomeda' mosaics. These worked out as cheap as anywhere else and were delivdered the next day! The tiles look amazing now they are up and we can't wait to find some tiles for our second bathroom. Thanks a lot, James.
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Steve Gibson says
I was very pleased with your company. The price I paid for the glass mosaic tile was less than I could find it for here in the U.S., including the cost of shipping. I saw the tile here (GW-CHAMOSBBC), so I knew what to expect without need for a sample. The web support (Dean) was excellent too. All of my questions about purchasing and shipping to the U.S. were answered clearly and promptly. Two large boxes arrived, each with two smaller boxes of tiles packed in them.
Unfortunately, the box opened and inspected by customs arrived with tile sheets folded back on themselves, not flat as I suspect they were originally packed. Several individual tiles (I counted 6) within several different sheets, arrived either chipped or fractured.
I’ve never worked with glass tiles before, but if I understand correctly, those broken tiles can be cut out and replaced with tiles from another sheet during installation. If that is correct, a little extra work, but no serious harm done. Please correct me if I am wrong.
Thank you for the great service, a fine product and the opportunity to give feedback.
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H McGovern says
Excellent speedy response to my order. Went out of their way to provide a prompt delivery. Excellent value compared to high street shops. Mosaics look great.
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Jeremy Clark says
Many thanks for the beautiful tiles that we have installed in the bathroom. The amethyst mosaic colours look amazing.
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Lee Taylor says
Tiles arrived 1 day after purchase thank you and the price was the best that I could find
I bought mosiac tiles , 1 small tile had a scratch on it, although it is barely noticable.
All in all, good service, good prices, although your promise to answer emails within 1 hour went by the wayside.
Mrs Fiona Marks says
Best price for our tiles and delivery by a mile and outstanding customer service – a winning combination! Our tiles delivery was delayed due to a short-term problem with the supplier but someone phoned who was exceptionally friendly and polite to fill us in, offered to refund if we couldn’t wait. We decided to wait the extra few days – felt confident in this because of the great customer service. Would highly recommend – great job guys all round.
Jeremy Robinson says
Excellent customer service and speedy delivery. Best prices we could find and a great range and choice of products. We are very happy. The website was easy to navigate.
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At World of Mosaics, we aim to consistently offer the best products and shopping experience on the web today. To that end, we're calling on our customers to spare two minutes to give unbiased feedback on their purchases.
So, here's where you can have your say! We'd love it if you could give us an overall rating on your shopping experience with us and write a few words. Here are some ideas to get you going...
- Was the website easy to use and did you find your products quickly with the minimum of fuss?
- How quick did we deliver?
- Were our sales or customer service helpful and any problems dealt with quickly and to your satisfaction?
- How happy are you with the product you bought? How does it look in your room? Was it up to the quality you expected?
- Is there anything we could improve upon?